1.

Management of property operations:

 

  • Establish property and rental policies
  • Perform resident and public relations services
  • Collection rent and other charges at the site
  • Pre-qualifying prospects and leasing vacant apartments or apartments where notices to vacate have been received
  • Vacant unit preparation
  • Complete resident maintenance requests
  • Vendor, material and supplies management
  • Grounds, building, and equipment maintenance
  • Inventory control
  • Property employee management
  • Bad debt management
2.
Price investigation, including competitive bidding and overseeing of asphalt repair, roof repair, repainting and other normal replacement or repairs costs.
3.
Property inspections by Bernard/Allison officers and district managers.
4.
Maintenance of required payroll records.
5.
Payment of real property tax and mortgage payments, if requested to do so.
6.
Payment of property tax, personal property tax and mortgage payments, if requested to do so.
7.
Develop alternatives, secure bids, and supervise minor construction and repair work performed by outside contractors.
8.
Develop alternatives and negotiate for property insurance, if requested to do so.
9.

Accounting:

 

A.   Assemble monthly owner's reports, which include:

 

  • Comparative Income Statement
  • Balance Sheet
  • Statement of Changes in Cash Balances
  • General Ledger
  • Check Register
  • Move-In Renewal Report
  • Morning Report
  • Property Status Report
  • Payroll Register
  • Cash Deposit Recap
  • Rent Roll
  • Lease Expiration Listing
  • Aged Delinquency Report
  • Monthly Analysis of Security Deposit Changes
  • Bank Reconciliations
  • Prepare monthly budget variance analysis and property status summary.
  • Prepare annual budget with one mid-year update
  • Provide information and assistance for auditors if requested by owner to do so.

10.

Assist lawyer or tax consultant with regard to property tax appeals up to a maximum of four staff hours per property.

11.

Asset management review in the following areas:

  • Property tax bill analysis to develop strategy for lowering the full cash value.
  • Insurance review of coverage, limits, and deductibles.
  • Site safety analysis including review of claims; implement Bernard/Allison site safety program to reduce accidents for residents, prospects, and employees.
  • Review of marketing publications for effectiveness of size, layout, and message
  • Review of advertising costs for potential savings with Bernard/Allison contract rates.
  • Review of site contracts for services and material costs to compare with Bernard/Allison vendor and material supplier costs purchased through the purchasing power of 20,000 apartments and condominiums.
12.

Preparation of a site status at takeover report which describes the following:

 

  • General site condition summary. Immediate action list.
  • Physical inventory of site equipment.
  • Analysis of vacancies and lease expirations.
  • Security deposit report.
  • Rent roll
  • Morning report
  • Photos of site highlighting any existing problems
13.

Preparation of a site marketing plan which includes:

 

  • Pricing summary and graphs comparing the subject site's rental rates with the rental rates of the competition in site's market.
  • Rate adjustment summaries which compare the site's amenity package with the competition's (i.e. adjusts rental rates for amenities the site does or does not have in comparison to the competition).
  • Suggestions for advertising purchases and collateral material needs.
14.
The cost of training conducted on site or at the Bernard/Allison corporate office and carried out by Bernard/Allison employees.